About the role
Service house managers lead the operations at service houses, which offer accommodation and services for the elderly. They often have a background in healthcare and welfare or leadership and may have a relevant university degree. Their role is to ensure a high quality of care and that the operations comply with applicable laws and guidelines.Responsibilities
Service house managers are responsible for staff management, budget, and operational planning. They ensure that the living environment is safe and pleasant and that the residents' needs for care and service are met. They also work on developing the operations and following up on quality objectives.Skills and tools
Service house managers need good leadership skills and knowledge of elderly care. They use tools for quality assurance and operational control, as well as IT systems for documentation. Empathy, communication skills, and organizational competence are central to the profession. Common competencies demanded by employers are verksamhetsansvar, personalansvar and budgetansvar.