About the role
Order administrators manage and coordinate order flows within companies, often within the manufacturing or trading sectors. They are responsible for ensuring that customers' orders are processed correctly and efficiently. Educationally, they may have studied economics, logistics, or a similar field at secondary or post-secondary level.Responsibilities
Order administrators receive and register customer orders, handle invoicing and follow-up of deliveries. They are the link between the customer, sales, and distribution, and ensure that all order processes run smoothly. Handling complaints and returns is also part of their responsibilities.Skills and tools
Order administrators must be meticulous and have good organizational skills. They often use business systems such as SAP or Oracle for order management and customer relations. Good communication skills and the ability to handle stressful situations are important qualities. Common competencies demanded by employers are sap applikationsplattform, logistik and ordermottagning.