About the role
Freight service agents work with organizing and coordinating the transport of goods, often internationally. They may have a background in logistics or specific education in freight forwarding and transport. Their role is critical to ensure an efficient and legal flow of goods across borders.Responsibilities
Freight service agents are responsible for booking transportation, handling documentation, and customs matters. They must also coordinate between different carriers and ensure that deliveries are made on time. Maintaining good relationships with customers and transport providers is an important part of the job.Skills and tools
Freight service agents must have good knowledge of logistics programs and transport administration systems. They need to be skilled at handling documents and be familiar with international trade laws. Strong communication skills and the ability to solve problems quickly are also important.