About the role
Freight forwarding assistants work to support the forwarding process within the transport and logistics industry. They are often employed by freight forwarding companies and may have undergone training in logistics or international trade. Their role is to facilitate efficient and accurate handling of goods and documentation.Responsibilities
Freight forwarding assistants are responsible for preparing and managing shipping documentation, booking transport, and communicating with customers and carriers. They ensure that all customs and export documents are correctly filled out and update the freight status. They also assist in resolving any issues that may arise during the transport process.Skills and tools
Freight forwarding assistants must have good organizational skills and be meticulous with details. They often use transport and logistics systems to book and track shipments. Knowledge of customs regulations and export control, as well as the ability to manage customer relationships and communication, are central to the job. Common competencies demanded by employers are logistik, transportplanering and företagshälsovård.