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Educational programs Reklamationshandläggare

Salary
Programs

Statistics and facts

Region
Stockholms län
How many educational programs for Reklamationshandläggare are there in Stockholms län?
1Programs
1Providers
What does a Reklamationshandläggare do?
About the role
Claims handlers work with managing and investigating customer complaints and claims. They are often employed in retail, manufacturing, or the service sector. Educational background can vary, but they often have studied areas such as customer service, sales, or law.
Responsibilities
Claims handlers are responsible for receiving, registering, and processing claims. They communicate with customers and internal departments to resolve issues. Documenting cases and ensuring customer satisfaction is a central part of their work.
Skills and tools
Claims handlers need good communication skills and the ability to handle conflicts. They often use case management systems and CRM tools. Empathy, patience, and a problem-solving attitude are important qualities in the profession. Common competencies demanded by employers are kundtjänst, logistik and sap applikationsplattform.

Programs

Järfälla

Försäljning och kundservice Nivå 2

Järfälla
Gymnasial vuxenutbildning, kurs
Study pace 50%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined