About the role
Order receivers often work within sales and distribution sectors and are responsible for receiving and handling customer orders. They are an important link between the customer and the company and ensure that the ordering process runs smoothly. Educationally, they may have a high school diploma with a focus on commerce or administration, or equivalent work experience.Responsibilities
Order receivers register incoming orders, check product availability, and manage order documentation. They communicate with customers to confirm order details and delivery times. Their responsibilities also include collaborating with warehouse staff and transport departments to ensure accurate delivery.Skills and tools
Order receivers must be meticulous and have good knowledge of customer service and administrative systems. They often use order management systems and CRM software to streamline workflows. Good communication skills and the ability to handle multiple tasks simultaneously are key skills. Common competencies demanded by employers are ordermottagning, logistik and sap applikationsplattform.