About the role
Case workers at unemployment insurance funds in Sweden work with administering and making decisions about benefits for the unemployed. They often have a background in social sciences, law, or economics and have undergone internal training. Their work is important for maintaining the social safety net and supporting individuals in unemployment.Responsibilities
Case workers at unemployment insurance funds review and assess applications for unemployment benefits. They ensure that the applications comply with laws and regulations and have contact with applicants to gather additional information. They are also responsible for informing about rights and obligations and for making decisions about compensation.Skills and tools
Case workers at unemployment insurance funds must have a good knowledge of legislation surrounding unemployment insurance and administrative law. They use data systems for case management and need good communication skills to explain decisions. Analytical ability and accuracy are central to their work. Common competencies demanded by employers are avstämningar, arbetsmarknadsfrågor and beteendevetenskap.