About the role
Sales assistants support the sales department and contribute to streamlining sales processes. They often have a background in sales or administration and may have undergone training in sales, marketing, or similar fields. Their role is important for maintaining good customer relations and ensuring that sales targets are met.Responsibilities
Sales assistants handle administrative tasks such as order processing, invoicing, and follow-up on customer issues. They work closely with the sales team to coordinate meetings, establish reports, and facilitate communication with customers. Maintaining and updating sales databases is also a central part of their responsibilities.Skills and tools
Sales assistants must be skilled in customer service and have good knowledge of CRM systems and the MS Office suite. They need to be organized, have the ability to prioritize tasks, and be good at communicating. Knowledge of Swedish and English is often a requirement, as well as a basic understanding of sales processes. Common competencies demanded by employers are sales, customer relationship management/crm and marknadsföring/marknadskommunikation.