About the role
Insurance investigators at the Social Insurance Agency work on investigating and deciding on the right to various social insurance benefits. They often have a background in law, social work, or other relevant higher education. Their work is important to ensure that benefits and support reach the right people according to laws and regulations.Responsibilities
Insurance investigators are responsible for handling cases related to health insurance, parental insurance, housing allowances, and other areas of social insurance. They review incoming applications, assess the right to compensation, and make decisions. They also play an important role in informing and guiding the insured about their rights and obligations.Skills and tools
Insurance investigators must have a good knowledge of social insurance legislation and the ability to interpret and apply it. They use data systems for case management and need to be meticulous and analytical. Good communication skills are central to explaining decisions and regulations to the insured. Common competencies demanded by employers are marknadsföring/marknadskommunikation, marknadsföring/pr and rehabilitering.