About the role
Store managers play a key role in retail and are responsible for the daily operation of a store. They ensure that sales targets are met and that customer service maintains a high standard. Often, they have a background in commerce or leadership and may have undergone training in sales, marketing, or business economics.Responsibilities
Store managers lead and organize the staff, ensure that the store is well-stocked and present goods in an appealing way. They are responsible for budgeting, inventory management, and achieving sales targets. Customer relations and complaint handling are also an important part of their duties.Skills and tools
Store managers must have strong leadership skills, be service-oriented, and have the ability to motivate their staff. They often use tools for inventory management, cash register systems, and CRM software. Knowledge in financial management and marketing is also important for the role. Common competencies demanded by employers are personalansvar, kläder/mode and coaching/coachning.