About the role
Automobile claims adjusters work with assessing and managing damage cases related to motor vehicles. They often have a background in the automotive industry or have undergone specific training in insurance and claims adjustment. Their expertise is important for insurance companies and their clients.Responsibilities
Automobile claims adjusters are responsible for investigating the circumstances surrounding a damage, assessing the extent of the damage, and determining compensation claims. They collaborate with workshops, receive and review cost proposals, and communicate with policyholders. Making fair and accurate decisions is central to their work.Skills and tools
Automobile claims adjusters need good knowledge of vehicle mechanics and insurance law. They use systems for damage management and are accustomed to interpreting technical reports and cost proposals. Strong communication skills and the ability to handle conflicts are also important in the profession. Common competencies demanded by employers are kalkylering, vårdavdelning/mottagning and demontering.