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Educational programs Växeltelefonist

Salary
Programs

Statistics and facts

Region
Uppsala län
How many educational programs for Växeltelefonist are there in Uppsala län?
11Programs
4Providers
What does a Växeltelefonist do?
About the role
Switchboard operators handle incoming and outgoing calls in an organization's telephone exchange. They are often the first point of contact for customers and visitors and require good customer service skills. Educationally, a high school diploma may be sufficient, but experience in customer service is meritorious.
Responsibilities
Switchboard operators are responsible for connecting calls to the right people or departments. They provide information and answer questions from callers. Keeping the switchboard functions organized and daily updating of contact lists are also part of their duties.
Skills and tools
Switchboard operators need good communication skills and the ability to handle switchboard systems. They should be resilient to stress and have the ability to multitask. Knowledge in customer service and basic IT skills are important for efficiently navigating various communication systems. Common competencies demanded by employers are kundtjänst, telefonväxelvana and coaching/coachning.

Programs

Uppsala

Praktisk danska

Uppsala universitet
Högskoleutbildning, kurs
Study pace 25%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Informationsteknologi - möjligheter och utmaningar

Uppsala universitet
Högskoleutbildning, kurs
Study pace 33%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Hotel Supervisor

YH Akademin AB
Yrkeshögskoleutbildning, program
Study pace 100%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Medicinsk vårdadministratör

Folkuniversitetet - Stiftelsen Kursverksamheten vid Uppsala universitetet
Yrkeshögskoleutbildning, program
Study pace 100%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Informationssystem B: E-tjänster och webbprogrammering

Uppsala universitet
Högskoleutbildning, kurs
Study pace 100%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Hälsofrämjande ledarskap

Uppsala universitet
Högskoleutbildning, kurs
Study pace 50%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Masterprogram i skandinavistik

Uppsala universitet
Högskoleutbildning, program
Study pace 100%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Ungerska A1

Uppsala universitet
Högskoleutbildning, kurs
Study pace 50%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Naturvägledning för yrkesverksamma - praktisk och teoretisk grundkurs

Sveriges lantbruksuniversitet
Högskoleutbildning, kurs
Study pace 10%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Ungersk grammatik

Uppsala universitet
Högskoleutbildning, kurs
Study pace 25%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined

Tyska: Kommunikation i undervisningen

Uppsala universitet
Högskoleutbildning, kurs
Study pace 25%
DescriptionDescription for this program does not exist.
Next start date
Education periodundefined – undefined