About the role
Train conductors have a service-oriented role within train traffic and are responsible for the passengers' comfort and safety during the journey. They often have completed vocational training in service and transport. Train conductors are the public face of the train operator and represent the company to the passengers.Responsibilities
Train conductors check tickets, inform passengers about the progress of the journey, and ensure that safety regulations are followed. They also handle any disruptions or emergency situations on board. Providing service and assisting with questions and concerns from passengers is an important part of their workday.Skills and tools
Train conductors need good communication skills, the ability to handle stressful situations, and a service-oriented approach. They use ticketing systems, public address systems, and first aid equipment. Knowledge of multiple languages can be an advantage when dealing with international travelers. Common competencies demanded by employers are avgångssignalering, logistik and materialadministration/ma.