About the role
Waiters work within the restaurant industry and are responsible for providing guests with a pleasant dining experience. They take orders, serve food and beverages, and ensure that guests feel welcome. Often no formal education is required, but experience in the service industry and knowledge of food and beverages are advantageous.Responsibilities
Waiters are responsible for receiving and noting guests' orders as well as for serving food and beverages. They must also handle payments and ensure that the restaurant's rules and procedures are followed. Maintaining a high level of service and ensuring that guests' needs are met is central to their work.Skills and tools
Waiters need good communication skills and the ability to handle multiple tasks at the same time. They often use ordering systems, cash registers, and may have knowledge of wine and food pairings. Physical endurance and a positive attitude are important qualities in this profession. Common competencies demanded by employers are sprit/vin, bordsservering and kassavana.