About the role
Travel agents often work at travel agencies or within companies that specialize in business travel. They assist customers in planning and booking trips, including transportation and accommodation. Educational paths may include tourism programs at vocational colleges or university level.Responsibilities
Travel agents are responsible for tailoring travel packages based on the client's wishes and budget. They book flights, hotels, and other travel arrangements, as well as provide advice on destinations. They also handle changes in bookings and assist with any issues that may arise during the trip.Skills and tools
Travel agents must have good knowledge of geography and destinations, as well as be skilled in customer service. They use booking systems and IT tools to manage reservations. Communication skills, organizational ability, and the ability to handle stress are important qualities. Common competencies demanded by employers are amadeus resebokningssystem, svenskt medborgarskap and kundtjänst.