About the role
Optician assistants are supportive professionals within the optical industry who work closely with opticians to provide customer service and administrative support. They often have undergone a shorter vocational training or in-house training at the workplace. Optician assistants are an important part in ensuring the smooth operation of an optician practice.Responsibilities
Optician assistants are responsible for scheduling and preparing customer meetings, performing preliminary vision screenings, and helping customers choose eyeglasses or contact lenses. They also handle sales and adjustments of eyeglasses. Providing good service and supporting the optician in daily tasks are central parts of their work.Skills and tools
Optician assistants need good communication skills and customer service ability. They use vision screening tools and software for customer management. Knowledge about different types of eyeglasses, lenses, and optical-related products is important in order to assist customers in a professional manner. Common competencies demanded by employers are kläder/mode, optik produktkunskap and färg/kemikalieprodukter/tapeter.