About the role
Office receptionists are often the first face outward for a company and receive visitors as well as handle incoming calls. They play a central role in the company's daily administration and communication. Educationally, they may have completed a secondary education in administration or similar.Responsibilities
Office receptionists are responsible for creating a welcoming first impression for guests and managing the switchboard. They schedule meetings, handle mail and deliveries, and perform simpler administrative tasks. Keeping the reception area tidy and organizing conference rooms are also part of their responsibilities.Skills and tools
Office receptionists need good communication skills, a sense of service, and the ability to handle multiple tasks at the same time. They often use switchboards, computers with various software for email and calendar management, and other office machines. Organizational ability and basic IT skills are important for the role. Common competencies demanded by employers are skinn/textilier, kundtjänst and receptionsvana.