About the role
Consumer advisors work to inform and support consumers on various issues. They can be employed by municipalities or consumer organizations and often have a background in law, economics, or social science. Their work contributes to strengthening consumers' positions in the market.Responsibilities
Consumer advisors provide advice and information about consumer rights, complaints, and contracts. They assist in disputes between consumers and companies and can also give lectures and inform about consumer-related topics. Keeping up to date with laws and regulations is an important part of the job.Skills and tools
Consumer advisors need good knowledge of consumer legislation and contract law. They use communication skills to convey information and advice. Computers and various software for document management and information retrieval are central tools in their work. Common competencies demanded by employers are konsumentfrågor, konsumentvägledning and budgetrådgivning.