About the role
Maitre d's are key figures in the restaurant industry responsible for coordinating service and creating a welcoming atmosphere. They often have a background in hotel and restaurant programs at vocational colleges or equivalent work experience. Maitre d's are often the face of a restaurant and play an important role in the overall guest experience.Responsibilities
Maitre d's handle reservations, seat guests, and ensure that service flows smoothly in the restaurant. They supervise the waitstaff, handle complaints, and ensure that quality standards are maintained. Coordinating with kitchen staff to ensure efficient meal service is also part of their responsibilities.Skills and tools
Maitre d's must have excellent communication and leadership skills as well as the ability to handle stressful situations. They often use reservation systems and other digital tools to organize their work. Knowledge of wine and food, as well as the ability to create a guest-friendly environment, are central competencies. Common competencies demanded by employers are sprit/vin, fatservering and personalansvar.