About the role
Insurance brokers are specialists in the insurance market who assist both individuals and companies in finding suitable insurance solutions. They often have completed education in economics, law, or specific insurance broker programs. Their role is to convey knowledge and create security through the right insurance protection.Responsibilities
Insurance brokers analyze customer needs, provide advice, and present tailored insurance options. They negotiate terms with insurance companies and ensure that contracts and documentation are correct. Follow-up and management of insurance matters, including claims reporting, are an important part of their duties.Skills and tools
Insurance brokers must have a good knowledge of insurance law and economics, as well as an understanding of various insurance products. They use CRM systems for customer management and are skilled in communication and negotiation. Keeping up to date with laws and regulations within the insurance field is essential. Common competencies demanded by employers are telefonförsäljning, coaching/coachning and sakförsäkringar.