About the role
Freight forwarders work with organizing and coordinating the transport of goods, often internationally. They have knowledge in logistics and transport legislation and may have an education in international forwarding or logistics. Their role is critical to ensure an efficient and legal flow of goods.Responsibilities
Freight forwarders are responsible for booking transportation, handling documentation, and complying with customs regulations. They act as intermediaries between customers and transport companies, ensuring that goods are delivered on time. They must also handle any problems that arise during the transport process.Skills and tools
Freight forwarders need good knowledge of transport and customs legislation, as well as skills in customer service. They often use specialized computer systems for forwarding and transport planning. Organizational ability, accuracy, and the ability to handle stress are important qualities. Common competencies demanded by employers are logistik, sjöspedition and leveransbevakning.