About the role
Claims adjusters work in the insurance industry and handle claims related to private individuals. They investigate the circumstances surrounding a damage, assess liability issues, and determine compensation amounts. Often they have a background in law, economics, or insurance.Responsibilities
Claims adjusters are responsible for receiving and reviewing damage claims, conducting investigations, and negotiating compensations. They collaborate with other experts to assess the extent and cause of the damage. Providing service and support to policyholders is an important part of the job.Skills and tools
Claims adjusters must have a good knowledge of insurance law and tort law. They use case management systems and are skilled in communication and negotiation. Analytical ability and accuracy are central qualities in the profession.