About the role
Cabin stewards work aboard cruise ships or ferries and are responsible for the comfort of guests in their cabins. They ensure that the cabins are clean, welcoming, and well-equipped. Often no formal education is required, but experience in service professions or a course in hotel and tourism can be advantageous.Responsibilities
Cabin stewards clean and prepare cabins, ensure that supplies are replenished, and report any problems or damages. They assist with the check-in and check-out of guests and may also handle customer service-related issues. Creating a pleasant and inviting atmosphere for passengers is a central part of the job.Skills and tools
Cabin stewards must have good knowledge of cleaning and room service, as well as the ability to handle customer service and complaints. They use cleaning equipment and detergents and must be organized and efficient. Good physical fitness and the ability to work in a team are also important.