About the role
Funeral directors lead the work at a funeral home and are responsible for planning and conducting funerals. They often have an education in the funeral industry, which can include courses in law, psychology, and ethics. Their work requires good knowledge of ceremonial service and the ability to handle the grief of relatives.Responsibilities
Funeral directors coordinate funerals, ensure that all legal documents are correct, and that the wishes of the relatives are fulfilled. They are responsible for leading and organizing the staff at the agency as well as for managing administration and finances. An important part of the work is to provide support and advice to the bereaved.Skills and tools
Funeral directors must have good communication skills, empathy, and be able to handle emotionally demanding situations. They often use industry-specific software for administration and planning. Knowledge in business economics and experience in customer service are also important for the professional role.