About the role
Supervisors in cleaning have a key role in leading and organizing the work of the cleaning staff. They often have a background as cleaners with further education in leadership or work management. Their knowledge of the cleaning industry is combined with the ability to handle staff and customer relations.Responsibilities
Supervisors in cleaning are responsible for planning, leading, and distributing the work among the cleaning staff. They ensure that quality and efficiency goals are met and that workplace safety regulations are followed. They are also responsible for training new staff and managing customer contacts.Skills and tools
Supervisors in cleaning must have good leadership skills, be able to organize and prioritize work effectively. They often use scheduling software and quality assurance systems. Knowledge in cleaning techniques and materials as well as the ability to handle conflicts is also important. Common competencies demanded by employers are personalansvar, kvalitetskontroll and städtjänster.