About the role
Business travel agents work with selling and organizing trips for corporate clients. They often have a background in tourism or sales and may have undergone specific training within the travel industry. Their knowledge of travel, logistics, and customer service is central to creating tailor-made travel experiences.Responsibilities
Business travel agents are responsible for booking flights, hotels, and other travel arrangements for corporate clients. They must understand the client's needs, budget, and preferences to offer the best solutions. Maintaining relationships with clients and suppliers is also an important part of the job.Skills and tools
Business travel agents must have good knowledge of customer service and sales techniques. They use booking systems and CRM tools to manage customer information and travel details. The ability to handle stress and be flexible is important in this dynamic work environment. Common competencies demanded by employers are amadeus resebokningssystem, affärsreseförsäljning and sales.