About the role
Travel agency assistants work at travel agencies and help customers to plan and book trips. They provide advice on destinations, modes of transport, accommodations, and excursions. Often, they have an education in tourism or similar fields.Responsibilities
Travel agency assistants are responsible for booking flights, hotels, and other travel arrangements. They provide personal service and tailor trips according to the customer's wishes and budget. Keeping up to date with travel conditions and destinations is an important part of the job.Skills and tools
Travel agency assistants must have good knowledge of geography and travel planning systems such as Amadeus or Galileo. They need excellent communication and customer service skills. Organizational ability and the ability to handle multiple tasks at the same time are also important. Common competencies demanded by employers are amadeus resebokningssystem, sabre resebokningssystem and kundtjänst.