About the role
Ramp agents work at airports and are responsible for the handling of aircraft on the ground. They ensure that the loading and unloading of luggage and cargo is done efficiently and safely. The training can vary, but often specific education in airport operations or equivalent work experience is required.Responsibilities
The responsibilities of a ramp agent include directing aircraft to and from the gate, as well as monitoring and assisting with refueling. They are also responsible for ensuring that luggage and freight are loaded correctly and balanced in the aircraft's cargo holds. Communication with the cockpit and other ground services is an important part of the job.Skills and tools
Ramp agents must have good physical ability, be meticulous, and have the ability to work under time pressure. They often use specialized equipment such as conveyor belts and pushback tractors. Knowledge of safety regulations and the ability to work in a team are also important qualities.