About the role
Personal injury claims adjusters work within the insurance industry and handle cases involving personal injuries. They investigate the circumstances surrounding an injury, assess liability issues, and determine compensation levels. Educational paths may include law, insurance economics, or other relevant higher education.Responsibilities
Personal injury claims adjusters are responsible for reviewing injury claims, collecting and analyzing information, and negotiating compensations. They must also communicate with the injured parties, healthcare providers, and lawyers. Making decisions about compensation and documenting the process are central parts of the job.Skills and tools
Personal injury claims adjusters need a good knowledge of insurance law and tort law. They often use industry-specific data systems for case management and are skilled in communication and negotiation. Analytical ability and empathy are important qualities in the profession.