About the role
Line agents are specialized in the maritime industry and work to coordinate and manage cargo flows for shipping companies. They act as intermediaries between the shipping companies and their customers, often within container or bulk transport. Educationally, they may have studied maritime affairs, logistics, or similar at the college level.Responsibilities
The responsibilities of a line agent include booking freight, organizing the loading and unloading of ships, and handling documentation. They ensure that customs and security regulations are followed and that the transports are cost-effective. Customer contact and maintaining relationships with port authorities and other stakeholders are an important part of the job.Skills and tools
Line agents must have good knowledge of logistics systems and transport legislation. They often use specialized computer systems for freight booking and tracking of goods. Communication skills, negotiation skills, and the ability to handle stressful situations are central skills in the profession.