About the role
IT technicians are specialists in installing, maintaining, and repairing computers and networks. They can have a wide range of educational backgrounds, from high school IT programs to college degrees in computer science or network engineering. IT technicians are often the first line of support and play a crucial role in keeping the IT infrastructure operational.Responsibilities
IT technicians are responsible for solving technical problems, performing hardware and software installations, and updates. They provide user support and are responsible for ensuring that networks and systems are secure and efficient. Troubleshooting, maintenance, and support of IT equipment are central parts of their job duties.Skills and tools
IT technicians need to have a good knowledge of operating systems such as Windows and Linux, as well as experience with networking technologies like TCP/IP. They use tools for remote support, monitoring systems, and various types of diagnostic software. Being service-oriented, analytical, and having problem-solving skills are important qualities. Common competencies demanded by employers are windows operativsystem, windows server operativsystem and linux operativsystem.