About the role
Store detectives work to prevent and detect thefts as well as other irregularities in retail environments. They are often employed by retail chains or security companies and may have undergone training in security and law. Their presence helps to reduce shrinkage and increase safety for both staff and customers.Responsibilities
Store detectives monitor the store's area, identify suspicious behavior, and intervene in case of theft attempts. They collaborate with store staff and police, document incidents, and report to management. They can also work preventively by informing about security procedures and participating in staff training.Skills and tools
Store detectives must be vigilant, have good observational skills, and be able to handle conflicts in a professional manner. They often use surveillance cameras and alarms, and are proficient in communication and reporting systems. Knowledge of legislation regarding theft and security is also important for the profession.